Refund and Returns Policy – Clevevis.xyz

1. Introduction

At Clevevis.xyz, we strive to provide high-quality waterproof cycling jackets that meet your expectations. However, if you are not satisfied with your purchase, our Refund and Returns Policy is designed to ensure a hassle-free experience.

2. Return Eligibility

• Returns are accepted within 14 days of delivery.

• Items must be unused, in original packaging, and in resalable condition.

• Proof of purchase is required for all returns.

• Items that are damaged due to misuse or negligence will not be eligible for a return.

3. Return Process

• Contact our customer support at info@clevevis.xyz with your order details and reason for return.

• Our team will provide you with a Return Authorization (RA) Number.

• Pack the item securely and include the RA Number inside the package.

• Ship the return package to our address: GoldNevis.xyz 119 Spiers Rd, Como, NC 27818, USA

4. Refund Policy

• Once we receive and inspect the returned item, we will notify you via email.

• If the return is approved, refunds will be processed within 5-7 business days.

• Refunds will be issued to the original payment method used for the purchase.

• Shipping fees are non-refundable.

5. Exchanges

• We only replace items if they are defective or damaged upon arrival.

• To request an exchange, contact us at info@clevevis.xyz with proof of the defect or damage.

6. Non-Returnable Items

• Customized or personalized products.

• Items purchased during clearance sales or promotional events.

• Gift cards and downloadable software products.

7. Customer Support

If you have any questions about our Refund and Returns Policy, please reach out to us:

• Address: 119 Spiers Rd, Como, NC 27818, USA

• Phone: (252) 398-5495

• Email: info@clevevis.xyz

8. Policy Updates

We reserve the right to modify this Refund and Returns Policy at any time. Changes will be posted on this page.

Thank you for choosing Clevevis.xyz – your trusted store for waterproof cycling jackets!